Real-Time Claim Tracking
Track every claim's payer status in one dashboard: submitted, accepted, in review, paid, denied, with color-coded aging so nothing falls through the cracks.
Revenue cycle · Claims & Billing
Dental Claims Tracking and Payer Status
Track every claim and its payer status from one dashboard, with A/R overview and aging reports so nothing sits unpaid.
Book a demo See the Pro plan · $799/moClaims tracking and payer status, A/R overview and aging reports are included on Pro.
What it does
How it works in Aron
01
Appointment Completed
Procedure codes, provider, tooth numbers, and patient insurance are pulled from your practice management system the moment the visit closes.
02
Acknowledgment & Status Tracking
The payer confirms receipt within minutes or flags errors up front. Aron tracks every status change so your team never has to call to check on a claim.
03
Denials Flagged
Denied claims are tracked and categorized with a suggested next action: resubmit, appeal, or bill the patient.
Included
What's included
- Real-Time Claim Tracking — Track every claim's payer status in one dashboard: submitted, accepted, in review, paid, denied, with color-coded aging so nothing falls through the cracks.
- Denial Intelligence & Suggested Actions — Every denied claim is auto-categorized (Missing Info, Timely Filing, COB, Prior Auth, Non-Covered, Frequency Limit, Coding Error) with a specific recommended action: resubmit with an attachment, appeal, or bill the patient.
- Reconciliation Queue for Mismatches — If a payment can't be auto-matched, it lands in a reconciliation queue with the payer, claim reference, and amount, so nothing gets lost in your ledger.
- Instant Patient Balance Calculation — The moment insurance pays, Aron calculates the patient's remaining responsibility and can trigger automated text/email collection workflows.
- Revenue Cycle Analytics — Track collection rate, average days to payment, denial rate by payer, and A/R aging. Spot the payers and CDT codes costing you the most.
- Pre-Claim Eligibility Check — Every claim is verified against the patient's current benefits before submission, cutting denials caused by inactive coverage, exhausted maximums, or missing prior auth.
Why Dental Practices Trust Aron for Claims & Billing
Dental billing is where most practices leak revenue. Between claims lost in transmission, denials that never get worked, ERAs that don't get posted for weeks, and patient balances that never get collected, the average independent dental office writes off 8–12% of production it was actually owed. Aron closes those gaps by tracking every claim and its payer status in one place, with denial tracking and A/R aging reports.
Denial intelligence that tells you exactly what to do
A denied claim without context is a claim that gets ignored. Aron automatically categorizes every denial, Missing Information, Timely Filing, Coordination of Benefits, Prior Authorization, Non-Covered, Frequency Limit, Coding Error, Patient Responsibility, and more, and surfaces a specific recommended action for each: "Attach X-rays and resubmit," "File appeal with proof of timely submission," "Bill patient with signed pre-treatment estimate," "Obtain retro authorization." Your billing team works the queue by priority instead of reading ANSI codes.
Patient balances collected automatically
The moment insurance pays, Aron knows the patient's remaining balance, and can automatically send a text or email with a secure, one-tap payment link. No more monthly statement stacks, no more past-due letters, no more staff time chasing $50 balances.
Full revenue-cycle analytics
Aron surfaces the metrics that actually move revenue: days-to-payment by payer, denial rate by CDT code, A/R aging by bucket, collection rate, and write-off trends. You'll see, for the first time, which payers cost you the most and which procedures are driving most of your denials, and you can act on it.
Outcomes
What changes for your practice
Denial Intelligence & Suggested Actions
Every denied claim is auto-categorized (Missing Info, Timely Filing, COB, Prior Auth, Non-Covered, Frequency Limit, Coding Error) with a specific recommended action: resubmit with an attachment, appeal, or bill the patient.
Reconciliation Queue for Mismatches
If a payment can't be auto-matched, it lands in a reconciliation queue with the payer, claim reference, and amount, so nothing gets lost in your ledger.
Works with the PMS you already use
- Open Dental
- Dentrix
- Eaglesoft
- Curve Dental
- Denticon
- Dolphin
- Tracker
- Cloud 9
Questions?
Which dental payers can I submit claims to?
Aron submits electronic dental claims to virtually every commercial payer, including Delta Dental, MetLife, Cigna, Aetna, Guardian, United Healthcare, Humana, Ameritas, Principal, Anthem BCBS, and hundreds more. If a payer accepts electronic dental claims, Aron can submit to them.
How does Aron reduce claim denials?
Two ways. First, insurance eligibility is reverified before submission so you're never billing an expired plan. Second, Aron tracks per-procedure frequency limits so you don't submit a claim the plan will automatically deny.
How does payment actually reach the dental office?
Insurance payments go directly to the provider via EFT or paper check based on the banking information set up during credentialing. Aron tracks and posts the payment data; the actual money movement happens between the payer and your bank.
What happens when a claim is denied?
Denied claims are automatically categorized (Missing Info, Timely Filing, COB, Prior Auth, Non-Covered, Frequency Limit, Coding Error, etc.) and Aron surfaces a specific recommended action, attach an X-ray and resubmit, file an appeal with proof of timely submission, coordinate secondary insurance, or bill the patient. You can resubmit corrected claims in one click without re-entering data.
Can I track patient balances after insurance pays?
Yes. Aron calculates the patient's remaining responsibility the moment insurance pays, copay, deductible, coinsurance, and non-covered amounts, and can automatically trigger text or email collection workflows with a secure payment link.
Do I have to switch practice management systems?
No. Aron connects to your existing PMS, Dentrix, Eaglesoft, Open Dental, Curve, Denticon, and more, and syncs appointments, procedures, and ledger data both ways.
How long does it take to get set up?
Most practices are submitting live claims within 1–2 weeks. Timing depends primarily on payer enrollment, which is usually the longest step. Aron handles the enrollment paperwork with each payer on your behalf.
Is this HIPAA-aligned?
Yes. All claims are transmitted over encrypted, HIPAA-aligned channels. Patient data is encrypted at rest and in transit, access is role-based, and we sign a Business Associate Agreement (BAA) with every practice.
Ready to Streamline Your Claims Process?
Stop chasing claims manually. Let Aron track every claim, its payer status, and your A/R aging in one place.