AI Receptionist for Open Dental, Dentrix & Eaglesoft (2026)

Every dental AI receptionist vendor claims PMS integration. Very few actually write appointments live into Open Dental, Dentrix, or Eaglesoft the moment the call ends. This is the short list of platforms that do, and how to tell them apart.

Why "PMS integration" is the whole ballgame

If an AI answers the call, books what looks like an appointment, but doesn't drop it into your PMS in real time, your front desk still has to open Open Dental (or Dentrix, or Eaglesoft) and re-enter it. That defeats the entire point of hiring an AI receptionist. Worse, delays create double-bookings, the phone AI thinks the slot is open, your staff schedules a walk-in into the same block, and now you have two upset patients at 9am.

Live write-back is the feature that separates an AI receptionist from an expensive answering service. When you evaluate a vendor, ask how it connects to your PMS and what it can write: appointments, reschedules, cancellations and notes. Avoid anything that depends on screen-scraping, a nightly file or a staff member re-entering the booking.

Four AI receptionists that list Open Dental, Dentrix or Eaglesoft support

Facts about other vendors come from their public pages and from Dentalbase's published guide, as of October 2026. Confirm each one in a live demo with your own PMS.

1. Aron: AI receptionist for Open Dental, Dentrix and Eaglesoft

Aron's AI receptionist books new and existing patients into Open Dental, Dentrix and Eaglesoft, and also supports Curve and Denticon. Aron supports 17+ systems in total. The appointment goes onto your schedule while the patient is still on the call, the patient gets a text confirmation, and your staff see an AI summary of the call. Reschedules and cancellations are handled the same way. Aron's team does the setup and confirms what write-back your PMS version supports before you go live.

Open Dental: appointments booked during the call
Dentrix: appointments booked during the call
Eaglesoft: appointments booked during the call
Also supported: Curve and Denticon
Works with call forwarding, so you can keep your current phone system, or use Aron's phones

2. Arini

Arini is an AI receptionist aimed at dental groups. Dentalbase's guide lists Open Dental, Eaglesoft, Denticon and Dentrix as its integrations and says it works alongside your existing phone provider. Arini does not publish pricing. If you want a voice-only AI on top of phones you already have, it is worth a demo.

3. Dentina

Dentina lists Open Dental and Dentrix. If you run Eaglesoft, ask whether it is supported before you spend time on a demo.

4. Weave

Weave is a phone and patient-communication platform. Its AI Receptionist was offered as early access as of October 2026. Weave's public page says the AI books directly into the calendar "for qualified Dental PMS only" and otherwise captures appointment requests for staff to schedule. If you already use Weave, ask whether your PMS is on the qualified list.

What to ask for, PMS by PMS

Open Dental

Open Dental publishes API documentation, which is why most AI receptionist vendors support it first. That does not mean every vendor supports it equally. Ask which actions are live (book, reschedule, cancel), whether the AI respects provider schedules and operatories, and whether anything has to be installed on your server.

Dentrix

Dentrix (Henry Schein One) is usually installed on a server in the office, and Dentrix Ascend is its cloud version. Ask which of the two the vendor supports, how it connects to your version, and who installs and maintains anything that runs on your server. Be wary of a vendor that says "Dentrix supported" but relies on a nightly export.

Eaglesoft

Eaglesoft (Patterson) is often the last system a vendor adds and the one it supports most thinly. Ask for a demo on an Eaglesoft schedule, not a recording from another PMS.

Curve, Denticon and other cloud systems

Cloud systems can be easier to connect to, but every vendor's list is different. Ask for your system by name and version, and get the answer in writing before you sign.

How to verify PMS write-back in a demo

Open your PMS on a second screen before the demo starts.
During the call, tell the AI you want to book an appointment for a specific date and time.
Refresh your PMS the moment the AI confirms the booking. The appointment should be there, with the right patient, provider, operatory, and time.
Now ask the AI to reschedule that appointment. Refresh again, the move should reflect in the PMS immediately.
Finally, ask to cancel. The cancellation should propagate back to the PMS within seconds.

What to check in your PMS after each test call

What to check	Where to look	A pass looks like	A fail looks like
Patient	Patient record	An existing patient is matched; a new patient is created once	A duplicate chart for someone already in your system
Provider and operatory	Appointment book	The provider and room you would have chosen	No provider, or the wrong one
Appointment type and length	Appointment details	The right type and the right number of minutes	A generic short block
Date and time	Appointment book	The slot the caller was offered	A different time than the AI said
Note	Appointment or patient note	A short note showing the AI booked it	No trace of how it was booked
Reschedule or cancel	Appointment book	The old slot is freed and the new one is filled	Both slots are held

Have these ready before onboarding

Provider schedules and lunch blocks
Appointment types and how long each one takes (new patient exam, hygiene, emergency)
Operatory rules, such as which room is used for which procedure
Which providers see new patients
The insurance plans you accept
Your emergency instructions, including who at the office should be told

A practice that gets these right on day one avoids the most common complaint: an AI that booked a time the office was closed. That is a setup problem, not an AI problem.

If any of those three steps requires "our team will handle it after the call," the integration is not live.

Red flags in "PMS integration" claims

"We sync every 15 minutes", that's a batch process, not live booking.
"Our team will confirm and enter appointments", that's a human answering service.
"Available in Q2", future features don't book patients today.
"Read-only integration", the AI can see your schedule but can't book on it.
"We use a browser extension to enter the appointment", screen-scraping is fragile and breaks on PMS updates.

The bottom line

If you run Open Dental, Dentrix, Eaglesoft, Curve or Denticon and want the phone off your front desk's plate, choose a vendor on one test: does the appointment land in your PMS during the call? Aron is built for that, and it also covers texting, reviews and phones in the same platform. Arini is worth a look if you want a voice-only AI on top of your existing phones.

Book a live demo with Aron and we'll book an appointment into your PMS during the call, no CSV exports, no next-day sync.

FAQ

Which AI receptionist works with Open Dental?

Open Dental publishes API documentation, so most dental AI receptionists support it. Aron books new and existing patients into Open Dental during the call, texts the patient a confirmation and leaves a summary for your staff. With any vendor, ask for a test appointment on your own schedule.

Does an AI receptionist work with Dentrix?

Yes, several do, but ask which Dentrix you run. Dentrix is usually installed on a server in the office, and Dentrix Ascend is the cloud version. Ask how the vendor connects to your version and who maintains anything that runs on your server. Aron books into Dentrix during the call.

Is there an AI receptionist for Eaglesoft?

Yes. Eaglesoft is often the last system a vendor adds, so ask for a demo on an Eaglesoft schedule rather than a recording from another PMS. Aron books into Eaglesoft during the call.

Do I need to port my phone number to use Aron's AI receptionist?

No. The AI receptionist works with simple call forwarding from your current number. If you also want Aron's phone system, Aron handles porting your number, which takes about 10 days, and forwarding keeps your phones working in the meantime.

How do I know an AI receptionist really writes to my PMS?

Book, reschedule and cancel a test appointment while the call is still going, and refresh your PMS after each step. If the vendor says its team will enter the appointment after the call, the integration is not live.

How long does setup take?

Most Aron practices are live within 48 hours. Aron's team handles setup and confirms what write-back your PMS version supports before launch. Moving a phone number to Aron is optional and takes about 10 days.

What if my PMS is not on a vendor's list?

Ask for your system by name and version and get the answer in writing. Aron supports 17+ practice management systems. Tell us which one you use and we will confirm before you commit.

Best AI Receptionist for Open Dental, Dentrix & Eaglesoft (2026)